TrustRadius Insights
MURAL has become a go-to tool for remote collaboration across various departments in organizations, especially during the pandemic. Users …
Starting at $12 per month
View PricingOverview
What is Mural?
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
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Reviewer Pros & Cons
Manager, Enterprise Applications
Pilot Travel Centers (Oil & Energy, 10,001+ employees)
Pricing
Starter
$12
Cloud
per month
Plus
$20
Cloud
per month
Enterprise
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Using workspaces, rooms and murals
YouTube
Sharing murals with others
YouTube
Navigating the Mural
YouTube
Microsoft Teams Mural Demo
YouTube
How to create templates in Mural
YouTube
Voting in Mural
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Mural?
The Mural digital whiteboard is a collaboration solution that helps teams to work better and make better work, offering both a place to collaborate and guidance to hone teams' collaboration skills.
With Mural, teams get to learn as they create.
Mural’s built-in methods are designed to teach and strengthen habits for more engaging processes and more impactful outcomes. With Mural, there’s no prep necessary — it is designed so that users can just dive in and start practicing the collaboration habits that bring about faster progress, better ideas, happier teams, and more consistent results.
Mural Screenshots
Mural Video
MURAL is a digital workspace for visual collaboration.
Mural Competitors
Mural Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
The most common users of Mural are from Enterprises (1,001+ employees).
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Reviews and Ratings
(224)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
MURAL has become a go-to tool for remote collaboration across various departments in organizations, especially during the pandemic. Users have praised MURAL for its ability to facilitate visually brainstorming and whiteboarding sessions with colleagues who are located in different time zones and locations. Whether it's synchronous meetings, asynchronous planning, or design sessions, teams can work together in real-time using MURAL. This software has proven to be a versatile alternative to process-oriented tools like Jira, offering teams the flexibility they need for planning and organizing work in sprints and roadmaps. Consulting professionals, architects, engineers, landscape architects, planners, and other teams within organizations have all found value in MURAL. From deep-dive discussions with customers to understanding pain points and facilitating workshops, MURAL has received high recommendations for its ease of adoption and its ability to tackle any collaboration scenario. The software has been particularly helpful in supporting remote workshops, meetings, and strategic planning sessions. Users have leveraged MURAL for brainstorming, ideation, process mapping, managing social media calendars, developing customer journey maps, drafting communications, and facilitating agile events. It has also proven essential for addressing problems, aligning team members in large departments, running team meetings, coordinating activities in program and project management, and ensuring team engagement and alignment. Additionally, MURAL has been utilized as a valuable tool for general brainstorming sessions, Design Thinking workshops, and cascading cultural change initiatives throughout organizations. By saving time for workshops and promoting collective visualization of thoughts, MURAL fosters collaboration while keeping everyone on the same page.
Easy Usability and Engaging Platform: Many users have praised MURAL for its easy usability and engaging platform that enhances collaboration and teamwork. The user-friendly interface and good graphic interface make it seamless to adopt, with some reviewers mentioning the positive experience they had while using the tool.
Effective Collaboration Space: The effectiveness of MURAL's collaboration space in brainstorming sessions, requirements gathering, and design thinking has been commended by several reviewers. They found it to be a valuable tool for promoting innovation, facilitating effective collaboration, and fostering creativity.
Large Workspace for Strategic Planning: Several users have highlighted MURAL's large workspace as ideal for strategic planning. It allows them to easily track and develop their thought processes, providing a clear overview of conversation development. This feature increases productivity, focus, and facilitates effective brainstorming.
Difficult User Interface: Many users have found the user interface of the tablet drawing feature difficult to navigate, leading to frustration. They have mentioned that it takes time to understand how to use the tools effectively, and some users reported that lines in their drawings sometimes become erratic, impacting their ability to create accurate designs.
Limited Integration with Other Apps: A significant number of users expressed a desire for more integration options with other apps. They feel that MURAL has limited integration capabilities, which hinders their workflow and collaboration process. Specifically, users mentioned popular collaboration tools like Slack and Microsoft Teams as examples where they would like improved integration.
Issues with Login and Loading Boards: Some users experienced issues with the login process and had difficulty loading mural boards. This caused difficulties in accessing their work and disrupted their productivity. These technical issues can be frustrating for users who rely on MURAL for collaborative projects.
Users commonly recommend the following three things for MURAL:
-
Try the free starter license: Users recommend taking advantage of MURAL's free starter license to experience its visual and easy-to-use features.
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Provide training and conduct workshops: Users suggest conducting workshops in smaller groups and providing training for users to fully utilize MURAL's functionality. They advise scheduling time to introduce MURAL to new users for effective and collaborative meetings.
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Explore templates and shortcuts: Users recommend exploring all available MURAL templates for inspiration and productivity. They also suggest learning the shortcuts and utilizing the premade templates and image/icon search repository for a better experience with the tool.
Attribute Ratings
Reviews
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Score 9 out of 10
Vetted Review
Verified User
Several of our teams used MURAL to help us planning and organize our work in our sprints and plan our roadmaps. Planning and organization tools like Jira are too process oriented with too many distracting features to be very usable so we shifted to white boarding tools. At our peak usage, we used MURAL pretty intensely to collaborate in synchronous meetings, asynchronous plannings, and design. Ultimately, we replaced it with a more cost efficient option, but overall I found it a great tool.
- It is Lightweight and Stays out of the way
- It feels informal like a white board
- It easy to use
- Adding consistent sticky notes is easier than others
- It is easy to change sticky note shapes
- No embedded data to accidentally lose
- The Inking works well
- Linking within boards is really smooth
- Frames cannot be nested
- It was easy to move notes while panning
- Lines sometimes go crazy
- It is sometimes laggy (especially when working with Indian teams)
- Lightweight
- Accessibility
- Easy
- Improved planning throughput
- Reduced communication costs
- Increased conversation
- Increased topic understanding
I like it better than Miro because MURAL's more informal feel makes it encourage conversation and use. Miro also let's you bury too much information "inside" the notes making it really easy to lose sight of important data. I like MURAL better than Lucidspark because of how fast the pages load, especially links within the board. Any app is better than Microsoft whiteboard which is appalling unusable and feature incomplete.
- Adding stickies
- Organizing sticky notes
- Panning requires care
- Mouse Controls are Awkward
No
November 04, 2021
MURAL Review
I use MURAL for remote collaboration sessions, discovery work, process mapping and shared note taking.
- Shared digital white board
- Voting, affinity mapping
- Templated exercises
- sync with audio / video tool
- licensing and free user access and guests
- very large groups
- templates
- voting
- security
- moved from in person sessions to remote sessions easily
- Miro and Google Charts
We selected MURAL for ease of use, templates, guest access, price point and support.
June 29, 2021
MURAL is the preferred collaboration solution
MURAL is being used in various departments across our organization. It was adopted to assist with collaboration, particularly to address the challenges posed by remote working when the pandemic struck. MURAL is an exceptional tool that enables teams to share ideas, organize work and track progress. It is flexible enough to tackle any scenario requiring teams to collaborate. It is very easy to adopt and has tooling built-in to allow for more sophisticated interaction. Highly recommended.
- Kanban boards
- Brainstorming
- Mind mapping
- Voting for prioritization
- Having some login issues recently.
- Easy to share.
- Highly flexible for anything you want to use it for.
- Quick learning curve.
- Provided a reliable and flexible alternative to whiteboarding when the entire workforce was forced to go remote.
- Allowed for continued productivity.
- Miro and Lucidchart
Easier to use and more flexible.